Aged Care Placement | Senior Relocation

Aged Care Quality Standards

Posted: 3rd July 2019

Aged Care Quality Standards

The new national Aged Care Quality Standards officially came into effect this Monday, 1 July. The revised standards have been developed and implemented to protect our older mums and dads accessing aged care services across the country, including residential and home care.

Also in place as of Monday is the new aged care Charter of Rights.

Starting from 1 July, the Aged Care Quality and Safety Commission (ACQSC) will now be monitoring and assessing the performance of all providers against the new standards, which have been in development since last year.

The ACQSC and the Federal Government consulted with residents, their families, providers, staff and health experts to build eight new key standards that would set a new benchmark for safe and quality care in our aged care system.

The focus is now more on ‘person-centred’ care.

Under the new rules, service providers will also now be required to provide a ‘statement of outcome’ to each resident or consumer to ensure open communication about how they are meeting each standard – holding operators accountable for the care they provide.

Janet Anderson Aged Care

“The new standards require aged care providers to work with each of their consumers to ensure that they receive care that is shaped by the consumer’s needs, goals and preferences,” ACQSC Commissioner, Janet Anderson.

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"Fully Supported" placement into beautiful large private room and ensuite - completed in 10 days "Thank you for being so, so, so helpful with Ian's placement; with love at Christmas Time, Thank you ." Bo.

Residential Placement and Fees Advice "I don’t think Tracy and I will ever be able to thank you enough for all you did for us. I hope Brian will be happy there, it seems a friendly place and he has a very nice room." Mrs Christine C.

RAD Negotiation "Thank you so much for your invaluable assistance and advice in helping place our Mum. We appreciate all your help and knowledge and the fact that you were instrumental in achieving a great outcome with the RAD ! We'll certainly recommend you to our many friends who are likely to find themselves in a similar position in the near future. Warm Regards." Lorraine, Neil and family.

Residential Placement "Thank you so much for the wonderful work you did for us in placing Tony. Wish you all the best in your continuing work." Denise McH.

RAD Negotiation "Thank you for your excellent work with reducing Dad's RAD accommodation payment. Julie and I are thrilled with your results. I hope we can use your assistance again and we will certainly pass on your name to friends going forward. " Libby P.

Senior Relocation - Clearing house prior to sale "Thank you so much for all your help clearing Mum's home and transporting all the boxes to my place. Settlement on Mum's home was on 21st March and the new owners are very pleased with the work you did. Thank you again." Monica B.

Senior Relocation - Clearing house prior to sale "Many Thanks for your care with the tidy up of my parents home in preparation for the sale - we were delighted with your exceptional work." Mary K.

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