Baptcare Hedley Sutton Community

CAMBERWELL  VIC

Baptcare Ltd

Baptcare Hedley Sutton Community


Baptcare Hedley Sutton Community
19 Canterbury Road CAMBERWELL 3124



Residential Care Placement Guide


Residential Care 101
Eligibility and Assessment
Residential Care Financials
Hints and Tips
Selecting the Aged Care Home
Admission Day
Transition and Settling In
Residential Care STAR Ratings

Dollars to Care

Dollars to Care is the Australian Government's groundbreaking analysis tool designed to bring financial transparency to the aged care sector.

Learn more about Dollars to Care...


Need Aged Care Advice, Placement or Advocacy ?

Do you need respite care, convalescent care, or permanent care for a loved one at Baptcare Hedley Sutton Community ?

Are you seaching for a vacancy in an aged care home in CAMBERWELL or close-by ?

Senior Moves can provide an independent and experienced advice about Baptcare Hedley Sutton Community, including services delivered and financials, and a comparison to other aged care homes in CAMBERWELL.

Senior Moves is a respected aged care placement service and can help you immediately.


Need more information - Contact Us





Facilities and Services

Baptcare Hedley Sutton in Canterbury 1

Set on the grounds of the grand Linda Mansion in Camberwell, Hedley Sutton is a relaxed and inviting residential aged care community. Hedley Sutton provides all levels of care, delivered by a highly experienced, nursing-led team. The residents enjoy private rooms and shared spaces that are filled with natural light and furnished with modern décor, overlooking landscaped courtyards and beautiful garden areas. There is even a lovely on-site café for residents and their family and friends.

Baptcare Hedley Sutton in Canterbury 2

Accommodation

A place where you can feel at home

Hedley Sutton is a modern, two-storey building with 100 private rooms, catering to all levels of care. Both levels have three wings, each with their own dining and lounge rooms. The smaller dining rooms foster a more intimate setting for mealtimes and enhance the sense of homeliness. The general layout is designed to encourage residents to move around and enjoy the communal areas, while making all facilities easily accessible from any room or level.

Baptcare Hedley Sutton in Canterbury 3

Room types

Every room at Hedley Sutton is private – residents’ suites are their own personal space. Residents are welcome to personalise their suite so that it feels like home, by hanging pictures on the wall or even bringing in their favourite chair. There are four different room types

Baptcare Hedley Sutton in Canterbury 4

All rooms are spacious, featuring:

  • Private ensuite bathroom with nurse call button
  • High-quality furniture and fittings
  • Individually controlled air-conditioning and heating
  • Built-in wardrobes with lockable storage
  • Fully integrated nurse alarm system
  • Optional TV installation.
Baptcare Hedley Sutton in Canterbury 5

Many areas characterise the community feel of Hedley Sutton. These include communal courtyards and outdoor areas, which are easily accessible so that you can make the most of a beautiful day. The ground floor social area is popular – especially when they hold regular activities for residents and their visitors – and there are comfortable sitting areas in the lounge. There is also a library on-site, if you’re looking for a quieter change of scenery.

Baptcare Hedley Sutton in Canterbury 6

Pet accommodation

While pets cannot stay with residents, they are very welcome to visit with family or friends.

Baptcare Hedley Sutton in Canterbury 7

Care

Care tailored to your specific needs

Baptcare Hedley Sutton in Canterbury 8

Hedley Sutton is accredited to provide all levels of residential aged care (low to high), as well as more flexible respite care, and end-of-life (palliative) care. This enables ‘ageing-in-place’, whereby residents can stay at Hedley Sutton even if their health changes or their needs increase. Upon arrival, the staff at Hedley Sutton make it their priority to fully understand each resident’s individual needs so they can tailor the care they provide accordingly.

Baptcare Hedley Sutton in Canterbury 9

Nursing care

At Hedley Sutton, the qualified and experienced staff provide nursing-led care, with Registered Nurses on-site 24 hours a day, seven days a week. To ensure the highest quality of care for residents, they maintain an impressive ratio of one carer for six residents – and after hours, there are two Registered Nurses and 10 personal care attendant staff on-site. Many of the nurses and personal carers are multi-lingual, with current staff members fluent in Spanish, Hindi, Punjabi, Nepali, Chinese, Filipino and Korean. Team members are assigned to a specific group of residents to enable continuity of care and ensure staff represent a constant, familiar presence in residents’ lives.

Baptcare Hedley Sutton in Canterbury 10

Medical care

Beyond 24/7 nursing care, other health services available on-site at Hedley Sutton include:

  • Foot care and podiatry
  • Physiotherapy
  • ­
  • Speech therapy
  • GP home visits
  • Diversional therapy.
  • For acute clinical care issues, an in-reach program is available, meaning that residents are seen on-site, rather than at the hospital.
Baptcare Hedley Sutton in Canterbury 11

Nutritional care

At Hedley Sutton, they focus on high-quality, wholesome food. With input from dieticians, they ensure that all menu selections are not only tasty and well-presented, but also nutritious. The catering team creates every one of our delicious and healthy meals on-site, including morning and afternoon tea. The catering team are happy to provide for any dietary requirements the individual residents may have.

Lifestyle

Keep up with your favourite pastimes

Hedly Sutton offer residents a broad range of social and therapeutic activities, giving them the opportunity to get involved with the friendly community at Hedley Sutton. The residents can take part in the many on-site music, art or entertainment activities, or join one of the regular bus outings. They also have a hairdressing salon, kiosk, chapel and library with internet connection on our premises. And if you enjoy dining out, the on-site café hosts three-course dinner events twice a week.

Stay involved with the local community

Because Hedley Sutton is located only minutes from Camberwell’s shopping precinct, the residents can remain part of their local community. Hedley Sutton offer weekly bus outings to local parks and scenic areas. The community connection also extends to the younger generation, with local school students regularly volunteering and performing at Hedley Sutton.

Baptcare Hedley Sutton in Canterbury 12

Room to host family and friends

As part of providing a warm and homely environment for residents, Hedley Sutton welcomes family and friends to visit at any time of day. Visitors are invited to take part in activities and mealtimes, and to use the beautiful gardens and shared spaces to enjoy time with their loved one. The staff are also happy to serve tea and coffee to visitors on request.

Additional Support

Pastoral care

Pastoral care is an important part of life at all Baptcare communities, including Hedley Sutton, where they provide residents with regular opportunities for formal worship and reminiscence. This includes a twice-weekly church service in the on-site chapel, as well as weekly group devotions. They host a Catholic, Anglican, Baptist and general faith service once a month.

Social and recreational support

The wellbeing of residents is of utmost importance. To support this, Hedley Sutton host a broad range of social and recreational activities, as well as diversional therapies. The activities calendar includes art, craft, walking and exercise groups, as well as opportunities for guided relaxation, e.g. hand massage, sunshine therapy. The Zumba sessions are especially popular. And they promote an ‘active mind’ through competitive play and considered conversation, e.g. ‘target words’, Scrabble, bingo, current affairs discussions, and other stimulating games.

The comfort of familiar routines

The model of care at Hedley Sutton prioritises consistent daily routines that reassure residents and inspire confidence. However, they do encourage residents to try new activities and become actively involved in community life so they can maintain their interests and enjoy a full life.


MPIR reducing to 8.34% pa

The Maximum Permissible Interest Rate (MPIR) will reduce to 8.34% pa from

For a Refundable Accommodation Deposit (RAD) of $550,000 the equivalent Daily Accommodation Payment (DAP) reduces to $125.67 pd ($45,870 pa).

The Reserve Bank has kept the cash rate on hold for a few months, so we are seeing a very small decrease in the MPIR. This could mean that the MPIR has reached its peak and could be on the slide down.

Also from 1st April 2024, the refurbished Daily Accommodation Contribution (DAC) rate of $68.14 means an equivalent Refundable Accommodation Contribution (RAC) of $298,215. In June 2022 the RAC was $544,719, meaning that aged care homes that are “RAD-focused” are now less likely to look at fully supported / partially supported residents if the aged care home has already exceeded their 40% supported ratio, as the RAC has now dropped below $300,000.

The change in the MPIR to 8.34% is welcomed but should have no major impact on residents as they enter an aged care home from

Learn about RAD, DAP and MPIR ...

Need to discuss aged care fees? Contact Us



Location




19 Canterbury Road , CAMBERWELL , 3124, VIC

Residents: 100

Type: Religious

Provider:
Baptcare Ltd

Baptcare Hedley Sutton Community
Accreditation Status: Accreditation Report
Source: Aged Care Quality and Safety Agency


RAD/DAP Conversion

        Select RAD Amount: $

%

        Lump Sum RAD Paid : $

DAP :$20.20 per day

Interest rate (MPIR) is: 8.34%pa
(effective 1st April 2024)



Aged Care Placement Services



Understanding the Options

The family information session will provide you with up-to-date and unbiased information.

Finding the Right Home

The facility shortlist will help match the right aged care home to your individual family needs.

Negotiating the Fees

The RAD Negotiation service has helped many families reduce the accommodation charges.

Admission Forms

Making sure that all necessary paperwork is completed correctly and submitted in a timely manner.

Settling In

Senior Moves can help with the settling in period to ensure that all items are fully covered.

Relocation Management

Relocation Management will help you carefully disperse, pack, clean, arrange transport and unpack.

Need an Urgent or Emergency
Aged Care Placement

Arrange the Placement Now

Aged Care Star Rating System


Where can I find the Star Ratings?

From , the Government has started to use the STAR RATING system for registered aged care homes (new homes will be allocated a Star Rating after 12 months of operation).

Star Ratings are displayed on the Aged Care Provider Search within the My Aged Care website.

The Star Rating is based upon 5 levels with the middle rating denoting only a minimum baseline of ‘Acceptable’ care quality and services.


Continuous Improvement

The Star Rating System has revealed that 41 % of aged care homes are performing at a 5-star (excellent) or 4-star (good) level.

Star Ratings also reveal that astonishingly 5 % are performing below the minimum standards set, receiving a dismal and disturbing (Improvement Needed) or (Significant Improvement Needed) Star Rating.


Star Rating Support

We support full public disclosure of those aged care homes that are making the effort to exceed the regulated standards and community expectations.

We also support the naming of aged care homes that do not currently provide quality levels of aged care services to the frail elderly and vulnerable members of our community.

The Star Rating system is a key component of the aim for continuous improvement to our aged care system.


Total Homes in each Star Rating level



Excellent
54 homes
2.16 %



Good
964 homes
38.56 %



Acceptable
1357 homes
54.28 %



Improvement Needed
119 homes
4.76 %



Significant Improvement Needed
6 homes
0.24 %



TOTAL Homes 2500