Family Information Session


Looking for an aged care home for a frail loved one?

We have been assisting families since 2002 and you can use that knowledge and experience today.

  • Assisting you from start to finish with all steps in the aged care placement journey.
  • Respite Care, Mainstream Permanent and Dementia Focused Care.
  • All financial situations including low means residents, supported residents, DVA pension recipients and full RAD paying residents.
  • Residents with dementia-related care requirements.
  • Residents with behavioural issue requirements.
  • Younger people needing residential aged care.
  • Making the aged care rules and processes easy for you to understand.

Family Information Session

Our family information session is designed to help you to understand the current rules and regulations and develop the best residential care placement plan for the future.

  • This residential care plan can be used to continue with the placement activities using their own time and effort.
  • The family information session is ideally suited to family members with time and energy to be personally involved with the activities required to complete the placement.
  • This service consists of a meeting with the family - a placement consultant visits with the family for a period usually around one and a half hours.
  • The placement consultant will collect the family residential care placement needs and preferences.
  • The placement consultant will describe the steps to be completed, provide many useful hints and tips and answer any questions that you may have about residential care placement.
  • The placement consultant can provide the family with all of the current rules and effective strategies relating to residential care placement.
  • This information service is an effective way to develop a plan which can form a solid basis for a successful placement.
  • The fee for the information session is payable on the day of the consultation.
  • The benefit of the information session is that family members can make an excellent start based on professional knowledge and experience and the cost of the information service is affordable.
  • After having a personalised information session, if the family chooses to use any of our other residential care placement services, then the fee for the information session is deducted from the additional service.

We are here to help



Helpful Guides

Introduction to Residential Care
Aged Care Assessments
Selecting the right Aged Care Home
Aged Care Financials
The Admission Day
Settling In
Hints and Tips