Need to find a quality aged care home for an elderly loved one ?
Finding the right aged care home is difficult and stressful most of the times - decisions have to be made in a limited time frame and your decision will have a major impact on someone very close to you and your family.
What are the steps required to achieve a successful placement outcome? How can you be sure that the chosen aged care home is the best available?
A complete understanding of the care, accommodation and lifestyle services available requires detailed research and takes time.
Placing your elderly loved one into any aged care home should never be left to chance - we can save you time, money and reduce your stress level.
Residential Care Placement and Fee Negotiation Services
We help those who need to find a quality and affordable residential care home for their elderly relative.
We also help with the negotiation of accommodation fees if you have already selected your preferred aged care home.
We co-ordinate and supervise every step of the placement to suit you or your loved ones needs. We relieve you or your loved ones from the stress of moving to residential care.
We are a trusted partner with many other service providers, including many major hospitals and the RSL.
Senior Moves is an experienced independent Aged Care Placement Service operating since 2002 under the same ownership and management team.
Hear what our clients have to say about our residential care and senior relocation service.
Mrs C. Boehm
We just received notification from Sharina at Seaviews Manor that they will take John and Jean with a very reasonable accommodation payments. We have accepted the offer of accommodation and will pick up the paperwork tomorrow. Thank you so much for your assistance in this matter. We could not be happier with the outcome.
Ms Kerrin Peltzer
We have just gone through the complicated process of settling my father into a room at an aged care home. Most people don't realise that the accommodation payment is totally negotiable. After being told that some families borrow money to cover the accommodation payment I searched the internet and found a business that negotiates the accommodation payment. Aged Care Homes negotiates the accommodation payment on behalf of the family and in our case the accommodation payment required was reduced to what was asked for originally, saving Dad $121,000. My understanding is they will also search and find a suitable place for your family member. I highly recommend the service. They are understanding and efficient, without being aggressive towards the facility they are dealing with. Just thought you may want the details to pass on to anyone who is going through the process of finding an aged care facility:
Mrs Lorraine Connell
I must say how delighted we are with the aged care home, it is so wonderful. Mother is extremely happy and Brian and I are so impressed with the care. We cant thank you enough for all your help, its been wonderful and we really wouldnt be in this position now without you. I can return interstate to my own home with a much lighter heart - confident in mothers care and happiness. Sincere thanks and all the best:
Mrs Sharon Bell
Thanks for your help with everything - you take that burden off people's shoulders just by knowing the ins and outs of the industry that most of us are never exposed to. To bounce off someone 'that knows' is more help than you realise
Mrs Yvonne Smith
Thank you for finding me such a great place. I'm settling in well and Allen told me that you were a lot of help in finding this home for me - regards:
Mrs L. Webb
Thank you for all your help - it has certainly made navigating all the paperwork easier. I consider myself fortunate having worked in aged care and have some idea of where to start - pity help other families who do not have a clue
Mr Don W. Letcher
Just a note to say a big thank you for all of the effort you put in on my behalf. I am delighted with the result
Mr Steven Muers
Thanks. Mum has been in the aged care facility now for nearly 2 weeks, time goes quickly! Im still very pleased with the facility, the staff are very nice, and it is good to be able to visit more regularly as it is only 10 mins from home. The single room is just what I was hoping for, and we have started making it more homely with a nice coloured doona and pictures, and some of mums trinkets put in place. My eldest son called in the other day and he was so pleased and said it felt bright and friendly with the nice central gardens in the middle. It made him happy knowing his grandma was in a much nicer place than the previous aged care home. Cheers
Thank you for all your help in relation to finding a suitable home for my Mum and Dad. Your efforts were greatly appreciated by not only them but also myself. It surely is a maze trying to work out how this whole area works in practice and your services certainly assisted us in that regard. Although I know that there are difficulties to be faced by them, I am sure that they will find it much easier to deal with these in their new home. They appear to be settling in well. Please stay in touch. kind regards
Sue and Dennis Christensen
Yesterday I received a call from the aged care home in the area of which we were looking to get my Father in. My husband and I went to have a look and absolutely loved what we saw. It was exactly what we wanted in a secure dementia room. We immediately took the room and on Monday I go back there to sign all the paperwork, then the following day, we can move our Father in. They did mention that they received all of the necessary paperwork from you guys, which was a blessing to both my husband and I. I would just like to thank all the staff there in taking off the added pressure of doing all the 'dirty' work for us. We are forever grateful to you and your staff. The fee that you charge is more than worth the work and the time that you do. I am in shock of how quick things moved along. As we are at an age where most of our friends are in the same boat, I have been giving your number out and recommending you in high regard. Again, thank you and kind regards
I would just like to say Thank you. I cannot express just how much I appreciate all you have done for us. I am extremely close to my wonderful mother and it has been heartbreaking to have watched her suffer the way she has. Finally she is showing improvement and the care and staff are so terrific at .... All thanks to you we can now rest easy knowing she is in great care. Your skills knowledge and expertise have certainly shown through. I think today people are all to quick to make complaints but few take the time to give credit where it is due. So thank you isnt enough to say for the gratitude I feel. The fee was truly worth every cent and I could only highly recommend you to anyone requiring your services. Again many many thanks
My sincere thanks to you for just 'being there' at a time when relatives feel so vulnerable, having to deal with the mercenary side of their aged parents needs. I have total confidence in recommending your services should any of my friends be in a similar position. It has taken a huge weight off me, as not being well myself at this time, I found it all very draining. Thanking you once again for your very prompt and effective service and wishing you every success in the future. Kind regards
We can find that aged care placement which will perfectly match your family needs
Not all aged care providers deliver the same quality level of service - services provided and reputations vary greatly over time. One aged care home may be a good choice for one family but may be inappropriate for another family, with different family requirements. Also, there are always changes being made to the rules and regulations and new care and accommodation solutions are being developed and introduced.
Having an experienced single point of contact to find the best solution and to coordinate the move will help you greatly. You will have an experienced guide to properly plan; short-list the best accommodation options for you, complete all of the application paperwork, negotiate the accommodation fees, and then to liaise with the aged care home to make sure that the transition is a smooth one.
Senior Moves has been providing independent aged care placement consulting and assistance since 2002.
This assistance is available from our recognised aged care placement consultants:
- Ensuring that the short-listed care homes properly match your family requirements in care services, location and proximity to supportive family members, financial affordability and personal preferences.
- Saving you time by using our direct access to a trusted network of local admission coordinators and accurate up to date vacancy registers.
- Allowing our placement coordinators to arrange appointments, submit the application paperwork, financial assessment forms and complete the negotiation of accommodation fee (RAD) and additional services fees on your behalf.
Senior Moves was established after observing the common difficulties and stresses that families encountered when they approached the task of placing a relative into residential care.
Each new family:
- Approached the emotional task with similar needs and concerns
- Undertook similiar activities - devoting their limited time and valuable effort
- Only to uncover the same information and make many of the same mistakes as families that had gone before them.
There had to be a better way to complete this important activity and to achieve a positive outcome for the family.
Over the years, we have assisted many families with the move to retirement living, serviced apartments, group homes, assisted living, supported residential services and Commonwealth subsidised aged care accommodation.
We have knowledge, experience and industry contacts which can help you today. If you have any questions, or need practical assistance, for your relative please contact our friendly team for a chat.
We enjoy sharing our knowledge and experience about relocation and placement with new clients; and being personally involved with the family during this most important time.
Assistance with all steps required for a successful aged care placement.
We can reduce the cost of accommodation by advocating and negotiating on your families behalf.
Assistance with the dispersal of household items to family members, charities and removal prior to the sale or rental of the family home.
Avoid the mistakes, pitfalls and traps for new players ...
Senior Moves have detailed knowledge and experience in residential care placement and can make sure that you receive accurate and unbiased information.
We have developed trusted working relationships with many accommodation providers and hospitals but are not affiliated or aligned with any aged care provider or financial organisation.
Aged Care Placement
Finding the best care and accommodation solution. Negotiating the price of the accommodation. Completing the application paperwork.
Are you moving to retirement living, serviced apartment, assisted living, supported residential service or Commonwealth residential care home?
Senior Moves can help you by:
- Understanding you specific family needs and placement preferences
- Securing the best accommodation options available
- In the most timely manner - we usually complete a placement in less than half the time that a family will take
- Making sure all steps are considered and application paperwork is completed correctly
- Negotiating the accommodation fees and charges to ensure an affordable outcome
- The experienced Senior Moves team have been helping families through the aged care placement process since 2002.
Relocation Management Services
Clearing and cleaning the property for sale or rental. Packing and Arranging for the move.
Are you moving from the family home to retirement living, serviced apartment, or a Commonwealth residential care home?
Senior Moves can help you by:
- Completing an inventory of items that you will be taking, gifting to family members, donating to charities, or removal of unwanted items
- Preparing floor plans for your new accommodation so that we minimise moving of beds and furniture arrangements
- Pack and unpack, using professional packing materials
- Coordinating quality transport and logistics
- Clearing and Cleaning the family home
- Preparation of your former home for sale or rental
Urgent Aged Care Placement
Need to talk to someone about arranging an urgent placement ?
Aged Care Placement Services
Understanding Your Options
The family information session will provide you with up-to-date and unbiased information about your local residential care options
Finding the Aged Care Home
The facility shortlist will help match the right aged care home to your individual family needs and preferences in a timely manner.
Negotiating the Accommodation Fees
The RAD Negotiation service has helped many families reduce the accommodation charges and any additional service fees.
Application and Admission Paperwork
Making sure that all necessary paperwork is completed correctly and submitted in a timely manner.
Post Placement Settling In
We can assist with the settling in period to ensure that all items are fully covered.
Relocation Management will help you carefully disperse, pack, clean, arrange transport and unpack.
The Royal Commission into Aged Care has increased awareness and increased activity of the Aged Care Quality Agency and recent media reports regarding Retirement Villages and aged care homes has reinforced the need to seek experienced assistance when placing a loved one into a Retirement Village, Serviced Apartment, SRS or Aged Care Home.