Baptcare Hedley Sutton Community

Baptcare Hedley Sutton Community
19 Canterbury Road CAMBERWELL 3124



Baptcare Hedley Sutton Community Nursing Home




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Facilities and Services


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Set on the grounds of the grand Linda Mansion in Camberwell, Hedley Sutton is a relaxed and inviting residential aged care community. Hedley Sutton provides all levels of care, delivered by a highly experienced, nursing-led team. The residents enjoy private rooms and shared spaces that are filled with natural light and furnished with modern décor, overlooking landscaped courtyards and beautiful garden areas. There is even a lovely on-site café for residents and their family and friends.


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Accommodation

A place where you can feel at home

Hedley Sutton is a modern, two-storey building with 100 private rooms, catering to all levels of care. Both levels have three wings, each with their own dining and lounge rooms. The smaller dining rooms foster a more intimate setting for mealtimes and enhance the sense of homeliness. The general layout is designed to encourage residents to move around and enjoy the communal areas, while making all facilities easily accessible from any room or level.


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Room types

Every room at Hedley Sutton is private – residents’ suites are their own personal space. Residents are welcome to personalise their suite so that it feels like home, by hanging pictures on the wall or even bringing in their favourite chair. There are four different room types


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All rooms are spacious, featuring:

  • Private ensuite bathroom with nurse call button
  • High-quality furniture and fittings
  • Individually controlled air-conditioning and heating
  • Built-in wardrobes with lockable storage
  • Fully integrated nurse alarm system
  • Optional TV installation.

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Many areas characterise the community feel of Hedley Sutton. These include communal courtyards and outdoor areas, which are easily accessible so that you can make the most of a beautiful day. The ground floor social area is popular – especially when they hold regular activities for residents and their visitors – and there are comfortable sitting areas in the lounge. There is also a library on-site, if you’re looking for a quieter change of scenery.


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Pet accommodation

While pets cannot stay with residents, they are very welcome to visit with family or friends.


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Care

Care tailored to your specific needs


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Hedley Sutton is accredited to provide all levels of residential aged care (low to high), as well as more flexible respite care, and end-of-life (palliative) care. This enables ‘ageing-in-place’, whereby residents can stay at Hedley Sutton even if their health changes or their needs increase. Upon arrival, the staff at Hedley Sutton make it their priority to fully understand each resident’s individual needs so they can tailor the care they provide accordingly.


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Nursing care

At Hedley Sutton, the qualified and experienced staff provide nursing-led care, with Registered Nurses on-site 24 hours a day, seven days a week. To ensure the highest quality of care for residents, they maintain an impressive ratio of one carer for six residents – and after hours, there are two Registered Nurses and 10 personal care attendant staff on-site. Many of the nurses and personal carers are multi-lingual, with current staff members fluent in Spanish, Hindi, Punjabi, Nepali, Chinese, Filipino and Korean. Team members are assigned to a specific group of residents to enable continuity of care and ensure staff represent a constant, familiar presence in residents’ lives.


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Medical care

Beyond 24/7 nursing care, other health services available on-site at Hedley Sutton include:

  • Foot care and podiatry
  • Physiotherapy
  • ­
  • Speech therapy
  • GP home visits
  • Diversional therapy.
  • For acute clinical care issues, an in-reach program is available, meaning that residents are seen on-site, rather than at the hospital.

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Nutritional care

At Hedley Sutton, they focus on high-quality, wholesome food. With input from dieticians, they ensure that all menu selections are not only tasty and well-presented, but also nutritious. The catering team creates every one of our delicious and healthy meals on-site, including morning and afternoon tea. The catering team are happy to provide for any dietary requirements the individual residents may have.

Lifestyle

Keep up with your favourite pastimes

Hedly Sutton offer residents a broad range of social and therapeutic activities, giving them the opportunity to get involved with the friendly community at Hedley Sutton. The residents can take part in the many on-site music, art or entertainment activities, or join one of the regular bus outings. They also have a hairdressing salon, kiosk, chapel and library with internet connection on our premises. And if you enjoy dining out, the on-site café hosts three-course dinner events twice a week.

Stay involved with the local community

Because Hedley Sutton is located only minutes from Camberwell’s shopping precinct, the residents can remain part of their local community. Hedley Sutton offer weekly bus outings to local parks and scenic areas. The community connection also extends to the younger generation, with local school students regularly volunteering and performing at Hedley Sutton.


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Room to host family and friends

As part of providing a warm and homely environment for residents, Hedley Sutton welcomes family and friends to visit at any time of day. Visitors are invited to take part in activities and mealtimes, and to use the beautiful gardens and shared spaces to enjoy time with their loved one. The staff are also happy to serve tea and coffee to visitors on request.

Additional Support

Pastoral care

Pastoral care is an important part of life at all Baptcare communities, including Hedley Sutton, where they provide residents with regular opportunities for formal worship and reminiscence. This includes a twice-weekly church service in the on-site chapel, as well as weekly group devotions. They host a Catholic, Anglican, Baptist and general faith service once a month.

Social and recreational support

The wellbeing of residents is of utmost importance. To support this, Hedley Sutton host a broad range of social and recreational activities, as well as diversional therapies. The activities calendar includes art, craft, walking and exercise groups, as well as opportunities for guided relaxation, e.g. hand massage, sunshine therapy. The Zumba sessions are especially popular. And they promote an ‘active mind’ through competitive play and considered conversation, e.g. ‘target words’, Scrabble, bingo, current affairs discussions, and other stimulating games.

The comfort of familiar routines

The model of care at Hedley Sutton prioritises consistent daily routines that reassure residents and inspire confidence. However, they do encourage residents to try new activities and become actively involved in community life so they can maintain their interests and enjoy a full life.

Need Further Assistance ?

Are you considering respite care, convalescent care, or permanent care for your elderly loved one at Baptcare Hedley Sutton Community ?

Or you may be seaching for an immediate vacancy at a similar aged care home close to CAMBERWELL ?

Senior Moves can provide an independant and experienced comparison of Baptcare Hedley Sutton Community, including services delivered and the financials, in relation to other aged care homes around CAMBERWELL.

Senior Moves is a respected aged care placement service and can assist you immediately.

Need more information? Contact Us.




Location



19 Canterbury Road , CAMBERWELL , 3124, VIC

Residents: 100

Religious

Approved Provider:
Baptcare Ltd


Baptcare Hedley Sutton Community
Accreditation Status: Accreditation Report
Source: Aged Care Quality Agency


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Covid-19 Visiting Rules and Restrictions

Metropolitan Melbourne

Updated 22nd November 2020


Elderly are at Risk

Persons aged 70+ years are at high risk of severe illness or death if they contract Covid 19 (Corona Virus). This is especially true for frail and elderly members of our community being cared for in aged care homes.

Families should consider non-contact methods to maintain communication with their relatives or friends in an aged care home. Alternative contact methods are usually smart-phone and computer-based video calls.

However, it is recognised and accepted that you cannot beat a personal "face-to-face" visit with a loved one. This provides welcomed support and happiness to a person in aged care.


Covid-19 Corona Virus Visitor Visiting Rules Restrictions and Regulations

Key Points about Aged Care Visits during Covid-19

From 11:59pm on Sunday 22 November restrictions are changing for visits to care facilities in Victoria.

There are no limits on the purpose of visits, the number of visitors or the length of the visit. Visits to people living in care facilities are no longer limited by Chief Health Officer directions. Visitors will need to follow visiting rules set by the facility. People of any age can visit people in care facilities.

Do not visit someone in a care facility if you are feeling unwell.

Visitors to any care facility across Victoria must wear a face mask, unless they have a lawful reason for not doing so.

All personal care workers, including hairdressers and barbers, can visit care facilities to provide hairdressing services to residents.

Care facilities must comply with the four square metre rule that limit the number of people that can be in a shared communal space at the same time. Density limits do not apply in bedrooms of aged care facilities.

Restrictions on visitors to care facilities

  • There are no longer specific limits under the Victorian Chief Health Officer’s directions for visitors to care facilities. This means that the number of visits, the length of the visit and the purpose of the visit are no longer limited by Chief Health Officer directions. Visitors will need to follow visiting rules set by the facility. People of any age can visit people in care facilities. 
  • When you visit a person in an aged care facility you will have to wear a face mask, unless you have a lawful excuse not to. You must not visit people in care facilities if you feel unwell.
  • Residents of care facilities can go out from the care

Changes in Visitor restrictions from 11:59pm on Sunday 22 November 

Visits to people living in care facilities are no longer limited by Chief Health Officer directions. Visitors will need to follow visiting rules set by the facility.

There are no longer specific limits for visitors to care facilities. This means that:

  • The number of visits, the length of the visit and the purpose of the visitor are no longer limits by the Chief Health Officer directions.
  • People of any age can visit people in care facilities.
  • Do not visit someone in a care facility if you are feeling unwell
  • Visitors to any care facility across Victoria must wear a face mask, unless they have a lawful reason for not doing so. 
  • Hairdressers and beauty service providers can now attend facilities. 

Which types of care facilities are covered? 

This applies to all the following care facilities, whether operated by government, the private sector or not-for-profit organisations:

  • residential aged care facilities
  • alcohol and drug residential services
  • homelessness residential services
  • disability residential services
  • specialist disability accommodation
  • short-term accommodation and assistance dwellings
  • Supported Residential Services (SRS)
  • Disability Forensic Assessment and Treatment Services (DFATS)
  • Thomas Embling Hospital

Who can visit people in care facilities?

There are no limits on the purpose of visits, the number of visitors or the length of the visit. Visitors will need to follow visiting rules set by the facility.

  • People of any age can visit people in care facilities.
  • Do not visit someone in a care facility if you are feeling unwell
  • Visitors to any care facility across Victoria must wear a face mask, unless they have a lawful reason for not doing so. 

Any visitor who is unwell or is waiting for a coronavirus (COVID-19) test result should not visit. 

Are there limits on visits? 

There are no limits on the purpose of visits, the number of visitors or the length of the visit. Visitors will need to follow visiting rules set by the facility.

All Victorian care facilities need to keep a record of people who works at or visits each care facility and when. Records need to be kept for 28 days from the day of entry. Record the following details: 

  • the contact details of the person; and 
  • the date and time at which that person entered and left the care facility 
  • their declaration answers (see above) 
  • screening outcome (e.g. temperature if conducted).

Can people with disability attend centre based disability day services?

Under the Last Step of the roadmap, people with disability may attend centre-based disability day services. This includes people who live in disability residential services. Centre-based disability day services must ensure COVIDSafe principles are implemented including face masks being worn (unless an exemption applies), physical distancing, and that density requirements, gathering limits and limits on the number of individuals for specific activities are met.

Do I need to call the facility before I visit someone?

No. However you should be aware that the facility may have additional requirements, conditions or restrictions for entry. In exceptional cases only, and normally only on specific advice from the Department of Health and Human Services, some areas may be closed to visitors to keep vulnerable residents safe or restrict who can visit to close family. 

What other conditions apply to visitors?

Visitors should not enter any of the nominated care facilities if they: 

  • are unwell with flu-like symptoms, such as a cough, sore throat, runny nose, shortness of breath, or fever of 37.5 degrees or higher 
  • have had known contact in the last 14 days with a person who was a confirmed case of coronavirus (COVID-19) 
  • arrived in Australia within the last 14 days. 




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Covid-19 in Residential Care

Visitor Entry Rules (23 November 2020)


Independent and experienced assistance.

Covid-19 and the Royal Commission into Aged Care have increased awareness regarding aged care homes.

This has reinforced the benefit of seeking independent and experienced assistance when placing a loved one into an aged care home.







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