The Heights Donvale
39-41 Mitcham Road DONVALE 3111
Nestled in the leafy eastern Melbourne suburb of Donvale, The Heights sets the standard for premium quality aged living. The Heights offers luxury accommodation, dining and lifestyle options all within easy access of shops and public transport. In addition to luxury surroundings The Heights offers a gym, cinema, hair salon and cafe where residents can entertain their guests. The TLC Primary Care medical centre located at The Heights allows residents to access on-site general practitioners, a chronic disease management nurse and physiotherapists - giving peace of mind to you and your family.
Services available at TLC Aged Care - The Heights
- Spacious private rooms with ensuites
- On-site medical centre
- 24-hour registered nurses on-duty
- In-house physiotherapists & podiatrists
- State-of-the-art gym
- Fully-equipped café
- Foxtel
- Virtual reality cinema
- Hairdresser
- Private dining room
- Gold & Silver Privileges memberships available
- Free WiFi
- CCTV in common areas
- TLC Healthcare Rewards membership
Classic Rooms
Classic rooms offer single-bed accommodation with a private ensuite. All rooms include interior-designed furnishings, carpeted flooring, and window dressings. They also feature a fully air-conditioned and heated combined living and bedroom area flooded by natural light and modern recessed lighting. Residents of standard rooms enjoy the home comforts of a built-in wardrobe, wall-mounted television, PIN coded safe, ample cupboard space, a spacious, modern and private ensuite bathroom with a built-in vanity unit, easy-access shower, and toilet; plus access to a choice of shared indoor and outdoor living areas. Some of the classic rooms also boast a kitchenette including a sink, refrigerator, and additional cupboard space.
Superior Rooms
Superior rooms are the largest of the single-bed rooms with a private ensuite. All rooms include interior-designed furnishings, carpeted flooring, and window dressings. They also feature a fully air-conditioned and heated combined living and bedroom area flooded by natural light and modern recessed lighting. Residents of the standard rooms enjoy the home comforts of a built-in wardrobe, wall-mounted television, PIN coded safe, ample cupboard space, a spacious, modern and private ensuite bathroom with a built-in vanity unit, easy-access shower, and toilet; plus access to a choice of shared indoor and outdoor living areas. Superior rooms also boast a kitchenette including a sink, refrigerator, and additional cupboard space.
Aged Living Suite
Aged living suites offer a separate lounge and bedroom which you can occupy on your own or with a spouse or partner. All suites include interior designed furnishings, carpeted flooring, and window dressings. There’s also the flexibility to incorporate your furniture into the décor and make the suite your own. Each suite boasts a fully air-conditioned and heated living and bedroom areas studded with natural light and modern recessed lighting. As a resident of an aged living suite at The Heights, you’ll enjoy the convenience of dual built-in wardrobes, PIN coded safe, a kitchenette with sink, refrigerator, wall-mounted television, ample cupboard space, and a spacious, modern and private ensuite bathroom including a built-in vanity unit, easy-access shower, and toilet; plus a choice of shared indoor and outdoor living areas.
Aged Living Apartment
Aged living apartments offer a separate lounge and two bedrooms that can be occupied on your own or with a spouse or partner. All apartments include interior-designed furnishings, carpeted flooring, and window dressings, plus the option to incorporate your own furniture and give the space that personal touch. Each apartment provides a fully air conditioned and heated living area, along with bedrooms flooded by natural light and modern recessed lighting. Life in one of our aged living apartments means the convenience of built-in wardrobes in both bedrooms, a kitchenette with a sink and refrigerator, PIN coded safe, wall-mounted television, and ample cupboard space, and a spacious, modern and private ensuite bathroom including a built-in vanity unit, easy-access shower, and toilet; plus access to a choice of shared indoor and outdoor living areas.
Need Further Assistance ?
Are you considering respite care, convalescent care, or permanent care for your elderly loved one at The Heights Donvale ?
Or you may be seaching for an immediate vacancy at a similar aged care home close to DONVALE ?
Senior Moves can provide an independant and experienced comparison of The Heights Donvale, including services delivered and the financials, in relation to other aged care homes around DONVALE.
Senior Moves is a respected aged care placement service and can assist you immediately.
Need more information? Contact Us.
Location
39-41 Mitcham Road , DONVALE , 3111, VIC
Residents: 126
Private Incorporated Body
Approved Provider:
TLC Melbourne Pty Ltd
The Heights Donvale
Accreditation Status: Accreditation Report
Source: Aged Care Quality Agency
RAD / DAP Calculator - updated 20th Sept 2020
Select Agreed RAD Amount: $
Use the slider to enter the lump sum of the RAD
to calculate the DAP to be paid.
| % |
Lump Sum of RAD Paid : $
Ongoing DAP Payment:$20.20 per day
Contact Us for more information.
Current interest rate (MPIR) is: 4.10% pa (effective 20th Sept 2020)
The calculator provides an estimate only.
Covid-19 Visiting Rules and Restrictions
Metropolitan Melbourne
Updated 22nd November 2020
Elderly are at Risk
Persons aged 70+ years are at high risk of severe illness or death if they contract Covid 19 (Corona Virus). This is especially true for frail and elderly members of our community being cared for in aged care homes.
Families should consider non-contact methods to maintain communication with their relatives or friends in an aged care home. Alternative contact methods are usually smart-phone and computer-based video calls.
However, it is recognised and accepted that you cannot beat a personal "face-to-face" visit with a loved one. This provides welcomed support and happiness to a person in aged care.
Key Points about Aged Care Visits during Covid-19
From 11:59pm on Sunday 22 November restrictions are changing for visits to care facilities in Victoria.
There are no limits on the purpose of visits, the number of visitors or the length of the visit. Visits to people living in care facilities are no longer limited by Chief Health Officer directions. Visitors will need to follow visiting rules set by the facility. People of any age can visit people in care facilities.
Do not visit someone in a care facility if you are feeling unwell.
Visitors to any care facility across Victoria must wear a face mask, unless they have a lawful reason for not doing so.
All personal care workers, including hairdressers and barbers, can visit care facilities to provide hairdressing services to residents.
Care facilities must comply with the four square metre rule that limit the number of people that can be in a shared communal space at the same time. Density limits do not apply in bedrooms of aged care facilities.
Restrictions on visitors to care facilities
- There are no longer specific limits under the Victorian Chief Health Officer’s directions for visitors to care facilities. This means that the number of visits, the length of the visit and the purpose of the visit are no longer limited by Chief Health Officer directions. Visitors will need to follow visiting rules set by the facility. People of any age can visit people in care facilities.
- When you visit a person in an aged care facility you will have to wear a face mask, unless you have a lawful excuse not to. You must not visit people in care facilities if you feel unwell.
- Residents of care facilities can go out from the care
Changes in Visitor restrictions from 11:59pm on Sunday 22 November
Visits to people living in care facilities are no longer limited by Chief Health Officer directions. Visitors will need to follow visiting rules set by the facility.
There are no longer specific limits for visitors to care facilities. This means that:
- The number of visits, the length of the visit and the purpose of the visitor are no longer limits by the Chief Health Officer directions.
- People of any age can visit people in care facilities.
- Do not visit someone in a care facility if you are feeling unwell
- Visitors to any care facility across Victoria must wear a face mask, unless they have a lawful reason for not doing so.
- Hairdressers and beauty service providers can now attend facilities.
Which types of care facilities are covered?
This applies to all the following care facilities, whether operated by government, the private sector or not-for-profit organisations:
- residential aged care facilities
- alcohol and drug residential services
- homelessness residential services
- disability residential services
- specialist disability accommodation
- short-term accommodation and assistance dwellings
- Supported Residential Services (SRS)
- Disability Forensic Assessment and Treatment Services (DFATS)
- Thomas Embling Hospital
Who can visit people in care facilities?
There are no limits on the purpose of visits, the number of visitors or the length of the visit. Visitors will need to follow visiting rules set by the facility.
- People of any age can visit people in care facilities.
- Do not visit someone in a care facility if you are feeling unwell
- Visitors to any care facility across Victoria must wear a face mask, unless they have a lawful reason for not doing so.
Any visitor who is unwell or is waiting for a coronavirus (COVID-19) test result should not visit.
Are there limits on visits?
There are no limits on the purpose of visits, the number of visitors or the length of the visit. Visitors will need to follow visiting rules set by the facility.
All Victorian care facilities need to keep a record of people who works at or visits each care facility and when. Records need to be kept for 28 days from the day of entry. Record the following details:
- the contact details of the person; and
- the date and time at which that person entered and left the care facility
- their declaration answers (see above)
- screening outcome (e.g. temperature if conducted).
Can people with disability attend centre based disability day services?
Under the Last Step of the roadmap, people with disability may attend centre-based disability day services. This includes people who live in disability residential services. Centre-based disability day services must ensure COVIDSafe principles are implemented including face masks being worn (unless an exemption applies), physical distancing, and that density requirements, gathering limits and limits on the number of individuals for specific activities are met.
Do I need to call the facility before I visit someone?
No. However you should be aware that the facility may have additional requirements, conditions or restrictions for entry. In exceptional cases only, and normally only on specific advice from the Department of Health and Human Services, some areas may be closed to visitors to keep vulnerable residents safe or restrict who can visit to close family.
What other conditions apply to visitors?
Visitors should not enter any of the nominated care facilities if they:
- are unwell with flu-like symptoms, such as a cough, sore throat, runny nose, shortness of breath, or fever of 37.5 degrees or higher
- have had known contact in the last 14 days with a person who was a confirmed case of coronavirus (COVID-19)
- arrived in Australia within the last 14 days.