The Heights Donvale

DONVALE  VIC

TLC Melbourne Pty Ltd

The Heights Donvale


The Heights Donvale
39 41 Mitcham Road DONVALE 3111



Aged Care Placement Guide


Residential Care 101
Eligibility and Assessment
Residential Care Financials
Hints and Tips
Selecting the Aged Care Home
Admission Day
Transition and Settling In
Residential Care STAR Ratings

Dollars to Care

Dollars to Care is the Australian Government's groundbreaking analysis tool designed to bring financial transparency to the aged care sector.

Learn more about Dollars to Care...


Need Aged Care Advice, Placement or Advocacy ?

Do you need respite care, convalescent care, or permanent care for a loved one at The Heights Donvale ?

Are you seaching for a vacancy in an aged care home in DONVALE or close-by ?

Senior Moves can provide an independent and experienced advice about The Heights Donvale, including services delivered and financials, and a comparison to other aged care homes in DONVALE.

Senior Moves is a respected aged care placement service and can help you immediately.


Need more information - Contact Us





Nestled in the leafy eastern Melbourne suburb of Donvale, The Heights sets the standard for premium quality aged living. The Heights offers luxury accommodation, dining and lifestyle options all within easy access of shops and public transport. In addition to luxury surroundings The Heights offers a gym, cinema, hair salon and cafe where residents can entertain their guests. The TLC Primary Care medical centre located at The Heights allows residents to access on-site general practitioners, a chronic disease management nurse and physiotherapists - giving peace of mind to you and your family.

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Services available at TLC Aged Care - The Heights

  • Spacious private rooms with ensuites
  • On-site medical centre
  • 24-hour registered nurses on-duty
  • In-house physiotherapists & podiatrists
  • State-of-the-art gym
  • Fully-equipped café
  • Foxtel
  • Virtual reality cinema
  • Hairdresser
  • Private dining room
  • Gold & Silver Privileges memberships available
  • Free WiFi
  • CCTV in common areas
  • TLC Healthcare Rewards membership
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Classic Rooms

Classic rooms offer single-bed accommodation with a private ensuite. All rooms include interior-designed furnishings, carpeted flooring, and window dressings. They also feature a fully air-conditioned and heated combined living and bedroom area flooded by natural light and modern recessed lighting. Residents of standard rooms enjoy the home comforts of a built-in wardrobe, wall-mounted television, PIN coded safe, ample cupboard space, a spacious, modern and private ensuite bathroom with a built-in vanity unit, easy-access shower, and toilet; plus access to a choice of shared indoor and outdoor living areas. Some of the classic rooms also boast a kitchenette including a sink, refrigerator, and additional cupboard space.

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Superior Rooms

Superior rooms are the largest of the single-bed rooms with a private ensuite. All rooms include interior-designed furnishings, carpeted flooring, and window dressings. They also feature a fully air-conditioned and heated combined living and bedroom area flooded by natural light and modern recessed lighting. Residents of the standard rooms enjoy the home comforts of a built-in wardrobe, wall-mounted television, PIN coded safe, ample cupboard space, a spacious, modern and private ensuite bathroom with a built-in vanity unit, easy-access shower, and toilet; plus access to a choice of shared indoor and outdoor living areas. Superior rooms also boast a kitchenette including a sink, refrigerator, and additional cupboard space.

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Aged Living Suite

Aged living suites offer a separate lounge and bedroom which you can occupy on your own or with a spouse or partner. All suites include interior designed furnishings, carpeted flooring, and window dressings. There’s also the flexibility to incorporate your furniture into the décor and make the suite your own. Each suite boasts a fully air-conditioned and heated living and bedroom areas studded with natural light and modern recessed lighting. As a resident of an aged living suite at The Heights, you’ll enjoy the convenience of dual built-in wardrobes, PIN coded safe, a kitchenette with sink, refrigerator, wall-mounted television, ample cupboard space, and a spacious, modern and private ensuite bathroom including a built-in vanity unit, easy-access shower, and toilet; plus a choice of shared indoor and outdoor living areas.

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Aged Living Apartment

Aged living apartments offer a separate lounge and two bedrooms that can be occupied on your own or with a spouse or partner. All apartments include interior-designed furnishings, carpeted flooring, and window dressings, plus the option to incorporate your own furniture and give the space that personal touch. Each apartment provides a fully air conditioned and heated living area, along with bedrooms flooded by natural light and modern recessed lighting. Life in one of our aged living apartments means the convenience of built-in wardrobes in both bedrooms, a kitchenette with a sink and refrigerator, PIN coded safe, wall-mounted television, and ample cupboard space, and a spacious, modern and private ensuite bathroom including a built-in vanity unit, easy-access shower, and toilet; plus access to a choice of shared indoor and outdoor living areas.

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MPIR reducing to 8.34% pa

The Maximum Permissible Interest Rate (MPIR) will reduce to 8.34% pa from

For a Refundable Accommodation Deposit (RAD) of $550,000 the equivalent Daily Accommodation Payment (DAP) reduces to $125.67 pd ($45,870 pa).

The Reserve Bank has kept the cash rate on hold for a few months, so we are seeing a very small decrease in the MPIR. This could mean that the MPIR has reached its peak and could be on the slide down.

Also from 1st April 2024, the refurbished Daily Accommodation Contribution (DAC) rate of $68.14 means an equivalent Refundable Accommodation Contribution (RAC) of $298,215. In June 2022 the RAC was $544,719, meaning that aged care homes that are “RAD-focused” are now less likely to look at fully supported / partially supported residents if the aged care home has already exceeded their 40% supported ratio, as the RAC has now dropped below $300,000.

The change in the MPIR to 8.34% is welcomed but should have no major impact on residents as they enter an aged care home from

Learn about RAD, DAP and MPIR ...

Need to discuss aged care fees?
Contact Us



Location




39 41 Mitcham Road , DONVALE , 3111, VIC

Residents: 94

Type: Private Incorporated Body

Provider:
TLC Melbourne Pty Ltd

The Heights Donvale
Accreditation Status: Accreditation Report
Source: Aged Care Quality and Safety Agency


RAD/DAP Conversion

        Select RAD Amount: $

%

        Lump Sum RAD Paid : $

DAP :$20.20 per day

Interest rate (MPIR) is: 8.34%pa
(effective 1st April 2024)



Aged Care
Placement Services


Understanding Options

The family information session will provide you with up-to-date and unbiased information.

Finding the Right Home

The facility shortlist will help match the right aged care home to your individual family needs.

Negotiating the Fees

The RAD Negotiation service has helped many families reduce the accommodation charges.

Admission Forms

Making sure that all necessary paperwork is completed correctly and submitted in a timely manner.

Settling In

Senior Moves can help with the settling in period to ensure that all items are fully covered.

Relocation Management

Relocation Management will help you carefully disperse, pack, clean, arrange transport and unpack.

Need an Urgent or Emergency
Aged Care Placement

Arrange the Placement Now

Aged Care Star Rating System


Where can I find the Star Ratings?

From , the Government has started to use the STAR RATING system for registered aged care homes (new homes will be allocated a Star Rating after 12 months of operation).

Star Ratings are displayed on the Aged Care Provider Search within the My Aged Care website.

The Star Rating is based upon 5 levels with the middle rating denoting only a minimum baseline of ‘Acceptable’ care quality and services.


Continuous Improvement

The Star Rating System has revealed that 41 % of aged care homes are performing at a 5-star (excellent) or 4-star (good) level.

Star Ratings also reveal that astonishingly 5 % are performing below the minimum standards set, receiving a dismal and disturbing (Improvement Needed) or (Significant Improvement Needed) Star Rating.


Star Rating Support

We support full public disclosure of those aged care homes that are making the effort to exceed the regulated standards and community expectations.

We also support the naming of aged care homes that do not currently provide quality levels of aged care services to the frail elderly and vulnerable members of our community.

The Star Rating system is a key component of the aim for continuous improvement to our aged care system.


Total Homes in each Star Rating level



Excellent
54 homes
2.16 %



Good
964 homes
38.56 %



Acceptable
1357 homes
54.28 %



Improvement Needed
119 homes
4.76 %



Significant Improvement Needed
6 homes
0.24 %



TOTAL Homes 2500